如何处理CP的Web/SSH不能登录的问题

liuxingyuan

Symptoms

Cannot access WebUI or SSH on a SecurePlatform security gateway. When trying to connect to the WebUI, after the certificate popup, the following message is displayed: "Cannot connect to server. Make sure the device is up and running and that you are allowed to login from this machine." For SSH, the following error message pops up: "Server unexpectedly closed network connection."

Cause

The connection is rejected because it is not coming from an acceptable IP. The user has unchecked "Any" client in the Web and SSH clients page of the Device tab in the WebUI.

Solution

Proceed as follows: On the security gateway command line, type cd /etc and access the hosts.allow file. This file contains the list of acceptable IPs for SSH and WebUI clients to the security gateway. Add the line ALL:ALL to this file. Then, access the WebUI and add the appropriate client IPs on the Web and SSH Clients page of the Device tab.

[ 本帖最后由 liuxingyuan 于 2009-9-4 09:40 编辑 ]

liuxingyuan

症状:
不能使用WebUI或SSH登录到SecurePlatform的安全网关
当使用WebUI连接时，在验证证书后，显示下列消息：“Cannot connect to Server. Make sure the device is up and running and that you are allowed to login from this machine”
对于SSH，弹出下列消息："Server unexpectedly closed network connection"

原因：
该连接被拒绝，是因为连接来自非法的IP，用户可能在WebUI中删除或没有选择"Any"客户端。

解决方案：
按一下方式处理
1.在安全网关的命令行，进入专家模式，编辑/etc/host.allow文件
2.向该文件中添加ALL:ALL这一行
3.保存该文件，可以访问，在WebUI中修改可以被连接访问的网段

network